Emma VS Mailchimp – Compare Emma vs Mailchimp Features

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Emma VS Mailchimp – Emma has 134 reviews and a rating of 4.15 / 5 stars vs Mailchimp which has 16146 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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Overall Rating

4.15 (134)

4.49 (16146)
Ease-of-Use

4 / 5

4.5 / 5
Value for Money

4 / 5

4.5 / 5
Customer Support

4 / 5

4 / 5
Functionality

4 / 5

4.5 / 5

Pros/Cons

  • Pros

    The backend is similar to other email programs, but the speedy and responsive customer service puts it over the top in my book.
  • Support is pretty helpful and easy to get connected with.
  • Cons

  • The WYSIWYG editor features…pretty limited in terms of buttons, colors, links, drives me crazy.
  • There can be a delay with the email going out and it ranges in time. It’s not an automatic send out which is irritating when working on a tight schedule.

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  • Pros

  • Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.
  • I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.
  • Cons

  • Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
  • Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Read all user reviews

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Ideal Customer Size

Small

Medium

Large

Small

Medium

Large
Deployments

Cloud, SaaS, Web-Based

Desktop – Mac
Desktop – Windows
Desktop – Linux
Desktop – Chromebook
On-Premise – Windows
On-Premise – Linux
Mobile – Android

Mobile – iPhone

Mobile – iPad

Cloud, SaaS, Web-Based

Desktop – Mac

Desktop – Windows

Desktop – Linux
Desktop – Chromebook
On-Premise – Windows
On-Premise – Linux
Mobile – Android

Mobile – iPhone

Mobile – iPad