Facebook Advertisement Support Platform – The need of Facebook advertisement is becoming more and more demanding. As Facebook gradually continues to spreads its wing further into digital marketing by updating new features to Facebook ads, be it Dynamic ads, LTV customs audience or A/B split testing.
The need for marketers to have a sound knowledge of how to run a successful Facebook ad campaign and how to contact Facebook advertisement support Platform team when the need arises.
When it comes to Facebook ads, Marketers also face some little challenges such as billing updates, ad issues with ad delivery, pixels issues and other small difficulties that may occur from time to time; Facebook, advertisement support system, can help rectify such problems quickly and fast, saving your time energy and resources.
Contacting Facebook ads support channel may seem easy, but contrary to general thoughts. Some marketers find it challenging to contact Facebook advertisement support while some marketers don’t even know that there is a way to chat with a Facebook advertisement support system.
We shall be shedding more light into this possibility in this article, follow the steps below, and you should have little or no issues trying to contact Facebook ads support centre.
How To Contact Facebook Advertisement Support Platform System
For you to contact Facebook ads support, you need to have a Facebook ad account, and if you don’t have one, Click here. Those that have an active ad account can access the help menu on the top right corner of the page, the link transfers you to the ‘ask the community ‘ section or directly sets up a call with a Facebook Marketing expert.
However, In the case where you need support and don’t have the luxury of time to put a call through to a Facebook Marketing expert, here’s what you could do :
Log on to the site at www.facebook.com/business/resources. Navigate to the bottom of the page; you should see a menu that indicates “ additional support “when you click on it, you should see two options; “email support “ and “ live chat”.
People tend to go for the live chat option because it is fast and can resolve your issues in a matter of minutes, but there’s a catch to the live chat option, the live chat section is only available on Facebook business working hours which is 8 o’clock to 5 o’clock PST, Mondays to Fridays.
Here are possible questions you can ask Facebook advertisement support channel: creating ads, billing and payments, Ads and account settings, page settings, reporting and measurements and many more.
Even if you can’t find the exact issue, you want to address, select the one that is very close to your question, and the expert will guide you through the right course.