How to Fix Disney Plus Not Working on Roku – If you’re trying to watch a show or movie on Disney Plus, but the streaming service isn’t working on your Roku, it can spell disaster.
Fortunately, getting it working again is usually quick and easy. Here are a few different ways to fix Disney Plus Not working on Roku.
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Is My Roku Too Old for Disney Plus?
If you run into trouble when trying to add the Disney Plus channel to your Roku, it could be that your Roku is too old to support it. Disney maintains a list of Disney Plus compatible Roku devices on its support site. Confirm your device works with Disney+ before diving into more specific fixes.
How to Fix Disney Plus Not Working on Roku
If Disney Plus has worked before on your Roku and has suddenly stopped doing so now, try some of these potential fixes.
Check for channel updates. It might be that you just need to update the Disney+ channel to the latest version before using it. Highlight the channel, press the star button (*) > Check for updates.
Update your Roku. Try updating the main Roku software from the settings menu to see if that fixes the Disney Plus not working on Roku issue. Select Home > Settings > System > System update > Check now.
Remove the Disney Plus channel and add it again. Try deleting Disney Plus from your Roku and then adding the channel again (see the Remove From Your Roku section). You’ll need to sign in to the channel if you get it working again, too, so have your login details handy.
Reboot your Roku device. Try turning off your Roku by removing it and the power cable from your TV.
Go straight to your TV. If you plug your Roku into an external A/V system, try plugging it straight into your TV instead.
Reboot your router. It may be that your internet connection is on the fritz. Try restarting your router.
Reset your Roku to factory settings. You’ll want to check if Disney Plus is working in general before this step (see below) but this is a good final step if you can’t get the channel to work. You’ll need to reinstall everything, though.
Contact Roku customer support. If in doubt, give Roku a shout and see if its support team can help you further.
Is Disney Plus Working on Roku?
If Disney Plus won’t work on your Roku, no matter what you do, there is one other thing to check. Use a service like DownDetector to see if the Disney Plus service is down globally or in your region.
It’s unlikely, but services do sometimes suffer significant outages, and that could be the reason your Disney Plus isn’t working on your Roku.
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